Service Level Agreement
It is now widely accepted that service provision and receipt should be governed by an agreement. This is essential to define the parameters of the service, for the benefit of both the provider and the recipient. It must obviously cover many other issues, as well as defining the service itself. Unfortunately, creation of an appropriate and focused Service Level Agreement (SLA) is NOT a trivial task. However, it need not be a daunting experience either! Warranty as per manufacturer, please inquire for flexible service level agreements from MOBILITe